Services

  • Premier Apparel21 POS Support
  • Apparel21 Monitoring Service
  • Cloud 21 transformation service

🚀 Optimize Your Retail Operations with Premier Apparel21 POS Support by Force IT! 🚀

Retailers, we understand how critical it is to keep your Point of Sale (POS) systems up and running during all retail hours. Downtime means lost sales and unhappy customers. That’s why Force IT is dedicated to providing top-notch support for your Apparel21 POS systems.

🛠 Specialized Expertise: We are the only IT services company specializing in Apparel21. Our team has over 20 years of experience and extensive training in Apparel21 and retail technology.

🌐 Comprehensive Support: Offering 1st and 2nd level support, we handle everything from hardware issues to software database problems, EFTPOS, Wi-Fi, and Internet connectivity.

📈 Proven Track Record: Supporting over 100 customers, 2000 retail stores, and 3500 POS machines, we process more than 2000 support tickets each month.

🕒 365-Day Coverage: Our help desk operates 365 days a year, covering retail trading hours from Auckland to Perth. We ramp up resources during peak times like Black Friday and Boxing Day.

🔄 POS Provisioning: From sourcing and configuring to installing POS machines, we offer fixed-price build options and support for other technologies like EFTPOS and O365.

🏆 Premier Agreement: Enjoy priority service, reduced rates, and pre-configured hot swap stock ready for immediate deployment.

🔍 POSWatch™ Monitoring: Enhance your support with proactive monitoring and management, ensuring potential issues are addressed before they cause outages.

Let us be your trusted partner in ensuring seamless retail operations. Reach out for more information on how Force IT can keep your Apparel21 POS systems running smoothly.

🚀 Maximize Uptime and Efficiency with Force IT’s Apparel21 Monitoring Service! 🚀

In today’s retail landscape, ensuring your systems are operational 24/7 is crucial. That’s where Force IT comes in with our comprehensive Apparel21 Monitoring Service. We provide proactive, real-time monitoring to keep your business running smoothly, reducing issues and crashes by up to 20%*.

Key Benefits:

🌐 Comprehensive Monitoring: Our n-Central Remote Monitoring and Management (RMM) agents keep an eye on your Apparel21 servers, POS systems, and more—both on-premise and in the cloud.

📊 Powerful Dashboard: Access detailed data at a glance, including asset status, patch updates, inventory, and over 100 commands for desktop and service management.

🔧 Remote Management: Securely access all endpoints from a single dashboard, eliminating the need for third-party applications.

🔄 Automated Patching: Ensure your systems are secure with the latest patches for Microsoft Windows and major third-party applications.

⚙️ Customisable Automation: Streamline management with over 400 scripts for proactive maintenance and self-healing, from simple tasks to complex configurations.

🔍 POSWatch™ Service: Specialized monitoring for Apparel21 POS systems to preempt issues and ensure seamless transactions at your cash registers

With Force IT, you gain a trusted partner dedicated to keeping your critical systems up and running. Let us help you deliver uninterrupted service to your customers.

🚀 Transform Your Retail Operations with Cloud 21™ by Force IT! 🚀

Retailers, are you ready to elevate your Apparel21 ERP performance? Discover the power of Cloud 21™, a purpose-built, private cloud environment designed by Force IT specifically for Apparel21. Trusted by over 25 customers and more than 1,400 users, Cloud 21™ delivers enterprise-grade performance, reliability, and scalability.

Why Choose Cloud 21™?

  • 🌟 Unmatched Reliability: Enjoy 100% guaranteed data center uptime with NextDC’s Tier IV Certified Design and Operation. Your business systems will be operational around the clock.
  • Superior Performance: Our state-of-the-art Cisco blades and high-performance SSDs ensure fast, reliable service without the I/O caps of public clouds. Easily scale resources to match your growing business needs.
  • 🔒 Top-Tier Security: Multi-layered biometric authentication and advanced cybersecurity measures, including CrowdStrike EDR, protect your data from unauthorized access and cyber threats.
  • 📊 Fully Managed Service: Proactive monitoring and alerting by Force IT’s RMM agents ensure your systems are always operating at peak performance. We handle everything from OS patching to disaster recovery.
  • 💾 Robust Backup and Recovery: With data replication every two hours and geo-redundant backups, Cloud 21™ guarantees a Recovery Point Objective (RPO) and Recovery Time Objective (RTO) of less than 2 hours.
  • 🔄 Scalability: Easily add new resources and servers as your business grows. No need to predict future requirements—scale up or down as needed.

Join the ranks of satisfied retailers who have transformed their operations with Cloud 21™.

Reviews

Sarah Jennings

Chief Information Officer, UrbanRetail

“Switching to Cloud 21™ was a game-changer for UrbanRetail Solutions. The transition was seamless, and we now benefit from a robust, scalable infrastructure that supports our growing business needs. Force IT’s management has been impeccable, ensuring our systems are secure and efficient.”

Michael Thompson

Director of IT, HealthFirst Clinics

“Adopting Cloud 21™ has revolutionized our IT operations at HealthFirst Clinics. The reliability and performance improvements are remarkable, and we have peace of mind knowing our data is secure and our infrastructure is fully managed by the experts at Force IT. It was the best decision we’ve made for our tech strategy.”

Steven Crisapulli

Head of Technology, Decjuba

“Decjuba couldn’t be happier with the decision to move from our on-premise infrastructure to Cloud 21™. We haven’t had an unplanned outage since migrating. The environment is fast, secure, scalable, reliable, and fully managed by Force IT.”